Privacy Policy

Introduction

Welcome to CropGen! CropGen ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we collect from you when you use our CropGen web and mobile applications ("App") and outlines our practices for collecting, using, maintaining, protecting, and disclosing that information globally.

Data Collection & Usage

We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and other contact information.
  • Location Data: Geospatial location and farm-specific coordinates.
  • Device Information: IP address, device type, OS version, and browser details.
  • Agricultural Data: Crop types, farming practices, satellite imagery, and other agronomic insights.

Purpose of Data Collection

  • User registration and authentication.
  • Providing personalized agricultural insights and recommendations.
  • Analytics to enhance global service delivery and app performance.
  • Secure transaction processing and billing management.

How We Use Your Data

Your data is used to:

  • Provide and improve our AI-based crop monitoring services.
  • Customize advisory and insights based on your farm data.
  • Ensure platform security and prevent unauthorized access.
  • Communicate updates, promotions, or technical support.

Data Security & Protection

We implement advanced encryption, secure cloud storage, and AI-driven threat detection to protect your personal and farm-related data. However, no online transmission is 100% secure, and we encourage users to take necessary precautions.

  • We employ rigorous security measures including:
  • Advanced encryption standards.
  • Secure global cloud storage solutions.
  • Continuous monitoring and proactive threat detection.
  • Despite stringent security measures, no digital platform can guarantee absolute security.

    • Sharing & Third-Party Involvement

    We do not sell your personal data to third parties. However, we may share data with:

    • Government agencies for compliance purposes.
    • Trusted third-party analytics or payment processing partners.
    • Research institutions working on sustainable farming solutions.

    Data Sharing & Third-Party Services

    We may share your data with trusted third parties, including:

    • Analytics services (e.g., Google Analytics, Firebase).
    • Payment processing providers.
    • Research institutions globally for agricultural innovation and sustainability.

    Third-Party SDKs and Integrations Used

    • Firebase: Used for analytics, crash reporting, and user engagement.
    • Google Maps API: Used for geolocation services.

    We ensure all third-party services adhere to global data protection standards and handle your information responsibly.

    Your Rights & Control

    • Access & Correction: You can request access to your data and update inaccuracies within your account settings.
    • Data Deletion: You can request to delete your personal information from our system by contacting support@cropgenapp.com.
    • Opt-out: You can opt out of marketing communications and personalized advertising at any time.

    Children’s Privacy

    CropGen does not target users under the age of 13. We do not knowingly collect data from children under this age.

    Contact Information

    For privacy concerns, queries, or data requests, contact us at:support@cropgenapp.com

    Compliance

    Our data handling practices comply with Google Play Developer Policy, GDPR, and other applicable global data protection regulations.

    Contact Us

    For any privacy-related concerns, contact us at support@cropgenapp.com

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